Surge Technology Partners

Making IT Easy

Privacy Policy for Surge Technology Partners

Surge Technology Partners (“we,” “us,” “our,” or “Surge Technology Partners”) operates the website located at www.surgetechs.com (the “Site”) and provides related services (collectively, the “Services”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site or interact with our Services.

By accessing or using the Site or Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or provide us with any personal information.

1. Information We Collect

We collect only the personal information that you voluntarily provide to us. This includes:

  • Your name, email address, phone number, company name, job title, mailing address, and any other details you submit when contacting us to discuss potential business opportunities, request quotes, inquire about services, or communicate as an active customer.
  • Mobile phone number, if provided specifically for purposes such as service updates, support notifications, or responses to your direct inquiries.

We do not collect information automatically for broad tracking, marketing, or analytics purposes beyond what is necessary to respond to your inquiry or support an active customer relationship. We do not obtain information from third-party sources.

2. How We Collect Information

Information is collected directly from you through:

  • Contact forms on the Site.
  • Email inquiries.
  • Phone calls or text messages.
  • Other direct communications where you provide details to discuss potential business or receive support as an active customer.

We do not use cookies or similar technologies for non-essential tracking, advertising, or profiling.

3. How We Use Your Information

We use the information you provide solely to:

  • Respond to your inquiries and discuss potential business opportunities.
  • Provide quotes, deliver services, manage client relationships, and offer support to active customers.
  • Send operational communications directly related to your inquiry or active customer status (e.g., service updates, appointment reminders).
  • Comply with legal obligations, prevent fraud, or enforce agreements.

We do not use your information for unrelated marketing, profiling, or any other purposes beyond facilitating the business discussions or customer support you initiate.

4. SMS/Text Messaging Program

Surge Technology Partners uses SMS/text messaging only for non-marketing purposes, specifically to provide service updates to current customers or in direct response to your inquiries (e.g., support notifications, service-related reminders, or follow-up on your requests). We do not use SMS for marketing, promotions, advertisements, or any sales-related messages.

If you provide your mobile phone number for these business-related communications (e.g., via contact form, inquiry, or as part of an active customer relationship), you may receive SMS/text messages from us.

By providing your phone number in connection with a service inquiry or active customer support, you provide prior express consent to receive informational and transactional SMS messages from Surge Technology Partners at that number. These messages may be sent manually or using automated systems.

  • Purpose and Scope: Messages are strictly limited to service updates, support responses, reminders directly tied to your active engagement or inquiry, and other non-promotional communications. No marketing content is included.
  • Message Frequency: Varies and is typically low-volume, based on your specific interactions and support needs (e.g., 1–5 messages per month at most).
  • Message and Data Rates: Message and data rates may apply according to your mobile carrier plan.
  • Opt-Out: To stop receiving SMS messages, reply STOP (or any clear revocation such as “end,” “cancel,” or “unsubscribe”) to any message we send. You will receive one final confirmation message. You may also email info@surgetechs.com or call us to opt out. We honor opt-out requests promptly (within a reasonable time, not exceeding 10 business days per applicable rules).
  • Help: Reply HELP to any message for assistance, or contact us directly via the details below.
  • Supported Carriers: The program is compatible with major U.S. carriers (e.g., AT&T, Verizon, T-Mobile), but message delivery is not guaranteed and depends on your carrier and network.
  • Changes: We may change phone numbers, discontinue the program, or modify message content as needed for service delivery, without additional liability.

You represent that you are the subscriber or authorized user of the provided phone number. Consent is not a condition of any purchase or service, though providing your number is necessary for certain SMS-based support.

We maintain records of consents and opt-outs solely for compliance purposes.

5. Sharing of Information

We do not share your personal information with any third parties for marketing purposes. We do not sell, rent, lease, or otherwise disclose your personal information to third parties except in these limited circumstances:

  • To trusted service providers who assist us strictly in delivering the Services you request (e.g., email or SMS platform providers), and only under strict confidentiality agreements that prohibit their independent use or marketing.
  • As required by law, subpoena, court order, or to protect our rights, safety, or property.

No other sharing occurs.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the limited information you provide. However, no method of transmission or storage is 100% secure.

7. Data Retention

We retain your information only as long as necessary to fulfill the purpose for which you provided it (e.g., discussing potential business or supporting an active customer), to resolve any related issues, or to comply with legal obligations.

8. Your Rights and Choices

You may request access to, correction of, or deletion of the personal information you have provided. To make such a request or to opt out of any communications:

We will respond to verifiable requests in accordance with applicable law.

9. Children’s Privacy

The Site and Services are not directed to children under 13. We do not knowingly collect information from children under 13.

10. Changes to This Privacy Policy

We may update this Policy. Changes are effective when posted, with the updated “Last Updated” date. Continued use after changes constitutes acceptance.

11. Contact Us

For questions, concerns, or rights requests: Surge Technology Partners Email: info@surgetechs.com Phone: 888-829-1450 Website: www.surgetechs.com

Thank you for choosing Surge Technology Partners.
Last updated: March 21, 2026